First Coast Advantage (FCA) Provider In-Service Scheduled for May 2010:

 

First Coast Advantage will be hosting another provider in-service May 2010.  Providers will be able to select from morning and afternoon sessions for in-services.  FCA will send out flyers and e-mails informing providers of how they can sign up for these in-services.

Please keep a look out for more information regarding these classes.  The training will include the following topics:

  • Pre-Authorization Procurers and Changes

  • Claims/Billing

  • FCA On-Line Status (Web Portal)

    • Viewing Comments for Pre-Auths

    • Understanding Authorization Codes for Denied, Approved and Pending

    • DME Authorizations

  • Website Demonstration

  • Disenrollment Guidelines

Please contact FCA Provider Services at 866-270-2468 for any questions.